Privacy Policy

Zarah Wolf (ABN 14 122 958 195)

  1. We respect your privacy                                                                                                                                                      1.1 Zarah Wolf respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information.   1.2 We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and to the extent applicable, the EU General Data Protection Regulation (GDPR).                                                  1.3 "Personal information” is information we hold which is identifiable as being about you. This includes information such as your name, email address, identification, phone number, or any other type of information that can reasonably identify an individual, either directly or indirectly.                                   1.4 You may contact us in writing via the 'Contact' section of the Website and/or via email for further information about this Privacy Policy.

  2. Credit

          2.1       This document was created using a template from

    3. What personal information is collected

          3.1 Zarah Wolf will, from time to time, receive and store personal information you submit to our                        website, provided to us directly or given to us in other forms.

          3.2 You may provide basic information such as your name, phone number, address and email address                to enable us to send you information, provide updates and process your product or service order.

          3.3 We may collect additional information at other times, including but not limited to, when you                        provide feedback, when you provide information about your personal or business affairs, change your                content or email preference, respond to surveys and/or promotions, provide financial or credit card                    information, or communicate with our customer support.

          3.4 Additionally, we may also collect any other information you provide while interacting with us

    4. How we collect your personal information

          4.1 Zarah Wolf collects personal information from you in a variety of ways, including when you                           interact with us electronically or in person, when you access our website and when we engage in                           business activities with you. We may receive personal information from third parties. If we do, we will               protect it as set out in this Privacy Policy.

          4.2 By providing us with personal information, you consent to the supply of that information subject to            the terms of this Privacy Policy.

    5. How we use your personal information

         5.1 Zarah Wolf may use personal information collected from you to provide you with information                       about our products or services. We may also make you aware of new and additional products, services               and opportunities available to you.

         5.2 Zarah Wolf will use personal information only for the purposes that you consent to. This may                       include to:

                         (a) Provide you with products and services during the usual course of our business activities;

                         (b) Administer our business activities;

                         (c) Manage, research and develop our products and services;

                         (d) Provide you with information about our products and services;

                         (e) Communicate with you by a variety of measures including, but not limited to, by telephone,                                  email, SMS, or mail; and

                         (f) Investigate any complaints.

         If you withhold your personal information, it may not be possible for us to provide you with our                           products and services or for you to fully access our website.

         5.3 We may disclose your personal information to comply with a legal requirement, such as a law,                       regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement                       agency request.

         5.4 If there is a change of control in our business or a sale or transfer of business assets, we reserve the               right to transfer to the extent permissible at law our user databases, together with any personal                             information and non-personal information contained in those databases.

    6. Disclosure of your personal information

         6.1 Zarah Wolf may disclose your personal information to any of our employees, officers, insurers,                     professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the                           purposes set out in this privacy policy.

         6.2 If we do disclose your personal information to a third party, we will protect it in accordance with this           privacy policy.

    7. General Data Protection Regulation (GDPR) for the European Union (EU)

         7.1 Zarah Wolf will comply with the principles of data protection set out in the GDPR for the purpose             of fairness, transparency and lawful data collection and use.

         7.2 We process your personal information as a Processor and/or to the extent that we are a Controller as           defined in the GDPR.

         7.3 We must establish a lawful basis for processing your personal information. The legal basis for which           we collect your personal information depends on the data that we collect and how we use it.

         7.4 We will only collect your personal information with your express consent for a specific purpose and             any data collected will be to the extent necessary and not excessive for its purpose. We will keep your                 data safe and secure.

         7.5 We will also process your personal information if it is necessary for our legitimate interests, or to                   fulfil a contractual or legal obligation.

         7.6 We process your personal information if it is necessary to protect your life or in a medical situation,             it is necessary to carry out a public function, a task of public interest or if the function has a clear basis in           law.

         7.7 We do not collect or process any personal information from you that is considered "Sensitive                         Personal Information" under the GDPR, such as personal information relating to your sexual                               orientation or ethnic origin unless we have obtained your explicit consent, or if it is being collected                     subject to and in accordance with the GDPR.

        7.8 You must not provide us with your personal information if you are under the age of 18 without the              consent of your parent or someone who has parental authority for you. We do not knowingly collect or              process the personal information of children.

   8. Your rights under the GDPR

        8.1 If you are an individual residing in the EU, you have certain rights as to how your personal                              information is obtained and used. Zarah Wolf complies with your rights under the GDPR as to how                  your personal information is used and controlled if you are an individual residing in the EU

        8.2 Except as otherwise provided in the GDPR, you have the following rights:

               (a) To be informed how your personal information is being used;

               (b) Access your personal information (we will provide you with a free copy of it);

               (c) To correct your personal information if it is inaccurate or incomplete;

               (d) To delete your personal information (also known as "the right to be forgotten");

               (e) To restrict processing of your personal information;

               (f) To retain and reuse your personal information for your own purposes;

               (g) To object to your personal information being used;    and

               (h) To object against automated decision making and profiling.

        8.3 Please contact us at any time to exercise your rights under the GDPR at the contact details in this                Privacy Policy.

        8.4 We may ask you to verify your identity before acting on any of your requests.

    9. Hosting and International Data Transfers

         9.1 Information that we collect may from time to time be stored, processed in or transferred between                  parties or sites located in countries outside of Australia. These may include, but are not limited to                      Australia.

         9.2 We and our other group companies have offices and/or facilities in Australia. Transfers to each of                these countries will be protected by appropriate safeguards, these include one or more of the following:            the use of standard data protection clauses adopted or approved by the European Commission which                you can obtain from the European Commission Website; the use of binding corporate rules, a copy of              which you can obtain from Zarah Wolf's Data Protection Officer.

         9.3 The hosting facilities for our website are situated in Australia. Transfers to each of these Countries              will be protected by appropriate safeguards, these include one or more of the following: the use of                        standard data protection clauses adopted or approved by the European Commission which you can                    obtain from the European Commission Website; the use of binding corporate rules, a copy of which                  you can obtain from Zarah Wolf's Data Protection Officer.

         9.4 Our Suppliers and Contractors are situated in Australia. Transfers to each of these Countries will               be protected by appropriate safeguards, these include one or more of the following: the use of standard             data protection clauses adopted or approved by the European Commission which you can obtain from             the European Commission Website; the use of binding corporate rules, a copy of which you can obtain             from Zarah Wolf's Data Protection Officer.

         9.5 You acknowledge that personal data that you submit for publication through our website or services           may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such                     personal data by others.

   10. Security of your personal information

          10.1 Zarah Wolf is committed to ensuring that the information you provide to us is secure. In order to              prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and                            managerial procedures to safeguard and secure information and protect it from misuse, interference,                  loss and unauthorized access, modification and disclosure.

          10.2 Where we employ data processors to process personal information on our behalf, we only do so on             the basis that such data processors comply with the requirements under the GDPR and that have                       adequate technical measures in place to protect personal information against unauthorized use, loss                   and theft.

          10.3 The transmission and exchange of information is carried out at your own risk. We cannot                             guarantee the security of any information that you transmit to us, or receive from us.    Although we                   take measures to safeguard against unauthorized disclosures of information, we cannot assure you that             personal information that we collect will not be disclosed in a manner that is inconsistent with this                     Privacy Policy.

   11. Access to your personal information

         11.1 You may request details of personal information that we hold about you in accordance with the                   provisions of the Privacy Act 1988 (Cth), and to the extent applicable the EU GDPR. If you would like           a copy of the information which we hold about you or believe that any information we hold on you is                 inaccurate, out of date, incomplete, irrelevant or misleading, please email us at

         11.2 We reserve the right to refuse to provide you with information that we hold about you, in certain               circumstances set out in the Privacy Act or any other applicable law.

  12. Complaints about privacy

         12.1 If you have any complaints about our privacy practices, please feel free to send in details of your                    complaints to We take complaints very seriously and will respond shortly after                  receiving written notice of your complaint.

   13. Changes to Privacy Policy

          13.1 Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at            any time, in our sole discretion and all modifications will be effective immediately upon our posting of              the modifications on our website or notice

          board. Please check back from time to time to review our Privacy Policy.

    14. Website

          14.1. When you visit our website

                     When you come to our website (, we may collect certain  information such                            as browser type, operating system, website visited immediately before coming to our site, etc.                               This information is used in an aggregated manner to analyse how people use our site, such that                              we can improve our service.

           14.2. Cookies

                      We may from time to time use cookies on our website. Cookies are very small files which a                                    website uses to identify you when you come back to the site and to store details about your use of                          the site. Cookies are not malicious programs that access or damage your computer. Most web                              browsers automatically accept cookies but you can choose to reject cookies by changing your                                  browser settings. However, this may prevent you from taking full advantage of our website. Our                          website may from time to time use cookies to analyses website traffic and help us provide a better                        website visitor experience. In addition, cookies may be used to serve relevant ads to website                                    visitors through third party services such as Google AdWords. These ads may appear on this                                website or other websites you visit.

           14.3. Third party sites

                     Our site may from time to time have links to other websites not owned or controlled by us. These                        links are meant for your convenience only. Links to third party websites do not constitute                                      sponsorship or endorsement or approval of these websites. Please be aware that Zarah Wolf is                              not responsible for the privacy practices of other such websites. We encourage our users to be                                aware, when they leave our website, to read the privacy statements of each and every website that                        collects personal identifiable information.

                                                                                                                                                                        29th August 2018

All Rights Reserved © 2018 - 2021 Zarah Wolf ABN 14 122 958 195

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